Get Help

We know life as a refugee or asylum seeker is not easy. We are here to help.

Help for asylum seekers

If you are an asylum seeker in the Crawley area, contact us for help with:

  • Clothes and shoes
  • Other essential items you may need
  • English classes
  • Finding a solicitor
  • Useful information

If you have a problem or a question, contact us and we will do our best to help. You can write to us in your language from the Contact Us tab

Help for refugees  

If you have refugee status, we can help you with:

  • Useful information
  • ‘signposting’ to other local organisations who can help
  • Essential items for your home
  • English classes

Help for refugees from Ukraine

 If you are a refugee from Ukraine or hosting a Ukrainian  refugee, we can help you with 

  • Connecting you to local
  •  support and community groups for Ukrainian refugees and hosts
  • English classes
  • Local authority services for Ukrainian refugees and hosts

 

Help  for vulnerable migrants

If you have a form of limited leave to remain or you are waiting for a decision from the Home Office and you are :

  • Disabled
  • A carer
  • Have suffered domestic abuse
  • A single parent
  • Destitute

Contact us for help with

  • Essential needs
  • ‘Signposting’ to organisations who can help you

Other organisations who can help

Migrant Help  

https://www.migranthelpuk.org/what-we-do

Help for asylum seekers

https://www.migranthelpuk.org/Pages/Category/asylum

Free asylum helpline:  0808 8010 503

Webchat:

https://ellis.custhelp.com/app/chat/chat_launch

Service User Portal – for information and resources:

https://ellis.custhelp.com/

Help for victims of slavery and human trafficking

https://www.migranthelpuk.org/Pages/Category/slavery-and-human-trafficking

Refugee Council

https://www.refugeecouncil.org.uk/get-support/

Advice for new refugees:

https://www.refugeecouncil.org.uk/service-category/advice-for-new-refugees/

Help for asylum seekers:

https://www.refugeecouncil.org.uk/our-work/help-for-people-seeking-asylum/

Help for people affected by the crisis in Afghanistan

https://www.refugeecouncil.org.uk/information/support-and-information-for-people-affected-by-the-crisis-in-afghanistan/

Help for people affected by the crisis in Ukraine:

https://www.refugeecouncil.org.uk/information/support-and-information-for-people-affected-by-the-crisis-in-ukraine/

Contact page

https://www.refugeecouncil.org.uk/about-us/contact/

Free helpline  0808 1967272

Mondays and Thursdays – 9.30 – 12.30

Care4Calais

https://care4calais.org/contact-us/

British Red Cross

https://www.redcross.org.uk/get-help/get-help-as-a-refugee

 Citizens Advice 

https://www.citizensadvice.org.uk/   

Self-help Information on many issues including Immigration https://www.citizensadvice.org.uk/immigration/

Local free helpline: 0808 278 7969 Adviceline 09.00-16.30, Monday to Friday

Email or webchat: https://www.advicewestsussex.org.uk/crawley/

Address: Citizens Advice Crawley, The Orchard, Gleneagles Court

Brighton Road, Crawley RH10 6AD

Finding a solicitor

https://solicitors.lawsociety.org.uk/

Enter Immigration and changing countries and enter postcode.

Refine results, e.g. ‘immigration – asylum – legal aid’

Find a Legal aid adviser

https://find-legal-advice.justice.gov.uk/

Enter postcode. Organisation name not required

 

West Sussex County Council Refugee Resettlement

Council Support and contact information for refugees in West Sussex and for local people offering support.  Guidance for resettled refugees from Afghanistan and for Ukrainian refugees and their hosts.

https://www.westsussex.gov.uk/leisure-recreation-and-community/supporting-local-communities/refugee-resettlement-in-west-sussex/

 

Refugee and Asylum facts – accurate and updated information

https://www.refugeecouncil.org.uk/information/refugee-asylum-facts/

Care4Calais- The truth about refugees, fact checking resource

https://care4calais.org/the-refugee-crisis/

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