Get Help

Help for people seeking asylum

We can help with:

  • Clothes and shoes
  • Other essential items you may need
  • English classes
  • Finding a solicitor
  • Useful information

If you have a problem or a question, Contact Us and we will do our best to help. You can write to us in your language .

Help for refugees  

If you have refugee status, we can help you with:

  • English classes
  • ‘signposting’ to other local organisations who can help

Other organisations who can help

 

Migrant Help  https://www.migranthelpuk.org/what-we-do

Help for asylum seekers https://www.migranthelpuk.org/Pages/Category/asylum

Free asylum helpline:  0808 8010 503

Webchat:
https://ellis.custhelp.com/app/chat/chat_launch

Service User Portal – for information and resources:
https://ellis.custhelp.com/

Help for victims of slavery and human trafficking
https://www.migranthelpuk.org/Pages/Category/slavery-and-human-trafficking

Refugee Council
https://www.refugeecouncil.org.uk/get-support/

Advice for new refugees:
https://www.refugeecouncil.org.uk/service-category/advice-for-new-refugees/

Help for asylum seekers:
https://www.refugeecouncil.org.uk/our-work/help-for-people-seeking-asylum/

Help for people affected by the crisis in Afghanistan
https://www.refugeecouncil.org.uk/information/support-and-information-for-people-affected-by-the-crisis-in-afghanistan/

Help for people affected by the crisis in Ukraine:
https://www.refugeecouncil.org.uk/information/support-and-information-for-people-affected-by-the-crisis-in-ukraine/

Contact page
https://www.refugeecouncil.org.uk/about-us/contact/

Free helpline  0808 1967272
Mondays and Thursdays – 9.30 – 12.30

Care4Calais
https://care4calais.org/contact-us/

British Red Cross
https://www.redcross.org.uk/get-help/get-help-as-a-refugee

Citizens Advice  https://www.citizensadvice.org.uk/   

Self-help Information on many issues including Immigration https://www.citizensadvice.org.uk/immigration/

Local free helpline: 0808 278 7969 Adviceline 09.00-16.30, Monday to Friday

Email or webchat: https://www.advicewestsussex.org.uk/crawley/

Address: Citizens Advice Crawley, The Orchard, Gleneagles Court

Brighton Road, Crawley RH10 6AD

Finding a solicitor
https://solicitors.lawsociety.org.uk/

Enter Immigration and changing countries and enter postcode. Refine results, e.g. ‘immigration – asylum – legal aid’

Find a Legal aid adviser
https://find-legal-advice.justice.gov.uk/

Enter postcode. Organisation name not required

West Sussex County Council Refugee Resettlement
Council Support and contact information for refugees in West Sussex and for local people offering support.  Guidance for resettled refugees from Afghanistan and for Ukrainian refugees and their hosts.
https://www.westsussex.gov.uk/leisure-recreation-and-community/supporting-local-communities/refugee-resettlement-in-west-sussex/

Refugee and Asylum facts – accurate and updated information

https://www.refugeecouncil.org.uk/stay-informed/explainers/

Carers Support West Sussex – are you caring for someone who could not manage without your help? CSWS has a dedicated support worker to help refugees and asylum seekers.

www.carerssupport.org.uk/refugees-and-asylum-seeker-carers

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