Get Help
We know life as a refugee or asylum seeker is not easy. We are here to help.
Help for asylum seekers
If you are an asylum seeker in the Crawley area, contact us for help with:
- Clothes and shoes
- Other essential items you may need
- English classes
- Finding a solicitor
- Useful information
If you have a problem or a question, contact us and we will do our best to help. You can write to us in your language from the Contact Us tab
Help for refugees
If you have refugee status, we can help you with:
- Useful information
- ‘signposting’ to other local organisations who can help
- Essential items for your home
- English classes
Help for refugees from Ukraine
If you are a refugee from Ukraine or hosting a Ukrainian refugee, we can help you with
- Connecting you to local
- support and community groups for Ukrainian refugees and hosts
- English classes
- Local authority services for Ukrainian refugees and hosts
Help for vulnerable migrants
If you have a form of limited leave to remain or you are waiting for a decision from the Home Office and you are :
- Disabled
- A carer
- Have suffered domestic abuse
- A single parent
- Destitute
Contact us for help with
- Essential needs
- ‘Signposting’ to organisations who can help you
Other organisations who can help
Migrant Help https://www.migranthelpuk.org/what-we-do
Help for asylum seekers https://www.migranthelpuk.org/Pages/Category/asylum
Free asylum helpline: 0808 8010 503
Webchat:
https://ellis.custhelp.com/app/chat/chat_launch
Service User Portal – for information and resources:
https://ellis.custhelp.com/
Help for victims of slavery and human trafficking
https://www.migranthelpuk.org/Pages/Category/slavery-and-human-trafficking
Refugee Council
https://www.refugeecouncil.org.uk/get-support/
Advice for new refugees:
https://www.refugeecouncil.org.uk/service-category/advice-for-new-refugees/
Help for asylum seekers:
https://www.refugeecouncil.org.uk/our-work/help-for-people-seeking-asylum/
Help for people affected by the crisis in Afghanistan
https://www.refugeecouncil.org.uk/information/support-and-information-for-people-affected-by-the-crisis-in-afghanistan/
Help for people affected by the crisis in Ukraine:
https://www.refugeecouncil.org.uk/information/support-and-information-for-people-affected-by-the-crisis-in-ukraine/
Contact page
https://www.refugeecouncil.org.uk/about-us/contact/
Free helpline 0808 1967272
Mondays and Thursdays – 9.30 – 12.30
Care4Calais
https://care4calais.org/contact-us/
British Red Cross
https://www.redcross.org.uk/get-help/get-help-as-a-refugee
Citizens Advice https://www.citizensadvice.org.uk/
Self-help Information on many issues including Immigration https://www.citizensadvice.org.uk/immigration/
Local free helpline: 0808 278 7969 Adviceline 09.00-16.30, Monday to Friday
Email or webchat: https://www.advicewestsussex.org.uk/crawley/
Address: Citizens Advice Crawley, The Orchard, Gleneagles Court
Brighton Road, Crawley RH10 6AD
Finding a solicitor
https://solicitors.lawsociety.org.uk/
Enter Immigration and changing countries and enter postcode. Refine results, e.g. ‘immigration – asylum – legal aid’
Find a Legal aid adviser
https://find-legal-advice.justice.gov.uk/
Enter postcode. Organisation name not required
West Sussex County Council Refugee Resettlement
Council Support and contact information for refugees in West Sussex and for local people offering support. Guidance for resettled refugees from Afghanistan and for Ukrainian refugees and their hosts.
https://www.westsussex.gov.uk/leisure-recreation-and-community/supporting-local-communities/refugee-resettlement-in-west-sussex/
Refugee and Asylum facts – accurate and updated information
https://www.refugeecouncil.org.uk/information/refugee-asylum-facts/
Care4Calais- The truth about refugees, fact checking resource
https://care4calais.org/the-refugee-crisis/
Carers Support West Sussex – are you caring for someone who could not manage without your help? CSWS has a dedicated support worker to help refugees and asylum seekers.
www.carerssupport.org.uk/refugees-and-asylum-seeker-carers